Welcome to Poker Live Help.
Unfortunately, all of our agents are busy at the moment.
You can see your position in the queue in the bottom left corner of the window.
If your query is not urgent and you would like to contact us by email, you can do so at firstname.lastname@example.org
Alternatively remain in the queue and one of our agents will be with you shortly
Your chat window will remain inactive until an agent joins this session.
James F: JamesF has joined this session!
Connected with JamesF
Welcome to Live Help, my name is JamesF. How can I help you today?
me: withdraw isnt working
im getting errors
can you manually send $30 to my account
James F: Good evening
There is an issue with the payment gateway at the moment which is affecting transfers and deposits. The issue is on our side and we are trying to get it resolved. We are really sorry about this and once the issue is addressed all transfers, withdrawals and deposits will go through. We appreciate your understanding with this
Me: Im not understanding this is terrible
i need to buy my kids dinner tomorrow
James F: I understand but we hope for it to go through soon
Me: how soon? i cant stand baked beans again, saturdays usually a treat
James F: I was to give you a timescale it would be a lie
Me: Id prefer if you lied, at least i could dream of liver and onions then
Bit of gravy too maybe
James F: I understand but we have no idea at the moment
Me: ah man, come on im fuckin Hank
you know Hank Marvin
James F: Nothing can be done about this at present
Me: is this to do with the recession
shortage of staff?
James F: It is just down to the payment server going down and all customers being affected
Me : got let go myself, awful awful awful.
have they tried turning it off and on
James F: I am sorry to hear that. I am sure they engineers are doing everything they can
Me : no likey no lighty
coke, mousse and snes
8 years ago